Commitment to Privacy

Believe in Beautiful is committed to protecting your privacy when collecting and handling your personal information.

Collection of Personal Information

Believe in Beautiful only collects personal information necessary for us to carry out our functions and activities such as: to supply you with goods or services that you have requested; to process your order made through our Web site, or by telephone, fax and mail; to provide you with information you have requested from us; to provide you with information regarding an order you have placed with us; to provide you with information about new releases, special offers, pre-publication specials and new products and services offered by Believe in Beautiful; and to improve your shopping experience. The types of personal information that Believe in Beautiful collects generally includes your name, telephone number, mailing address, delivery address, email address, account details, and credit card details. If it is reasonable and practicable to do so, Believe in Beautiful will collect personal information directly from you. We may collect personal information when you deal with Believe in Beautiful over the phone, when you send us correspondence (such as letters, faxes and emails), when you register on our Web site, when you submit queries and other forms on our Web site and when you request information on our products. Our service provider makes a record of your visit to our Web site and logs information from your browser including your IP address the date and time of your visit, the pages accessed, documents downloaded and the type of browser used. This is done as a fraud prevention measure, to enable us to evaluate our Web site usage and improve our online service. The information collected is not linked back to individual users except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect the service provider’s logs. In addition, when you use our online search facility we collect information about what you are searching for. Believe in Beautiful uses that information to evaluate our service and determine if we are providing the products and services you desire. The information collected is not linked back to the individual. When making a purchase from Believe in Beautiful via our Web site, if you are an Australian customer, and you would prefer not to enter your credit card details though the internet, you may contact us after you submit your online order to arrange one of the following alternative methods of payment: providing us with your credit card details over the phone; faxing your credit card details to us; paying via direct deposit, or mailing a cheque or money order to Believe in Beautiful. Failure to provide us with the requested information, particularly the requested information marked with an asterisk on our Web site, may result in a delay in providing you with goods or services requested from us or may mean that we cannot provide you with those goods or services. Believe in Beautiful will only collect personal information by lawful and fair means and not in an unreasonably intrusive way.

Use and Disclosure of Personal Information

Believe in Beautiful does not sell or rent your personal information to any third party without your permission. Believe in Beautiful will use and disclose your personal information for the purpose of our business as a retailer or other purposes related to that purpose such as marketing and where you consent to such disclosure. Personal information that you submit to Believe in Beautiful may be used and disclosed by Believe in Beautiful to the extent authorised by you or as reasonably required in connection with the operation of our business and in compliance with applicable laws. Believe in Beautiful may disclose personal information it collects to third party organisations such as contractors who assist Believe in Beautiful in the operation of its business and to enable those contractors to perform functions on behalf of Believe in Beautiful. For example, your personal information may be supplied to mailing houses to enable the delivery of our mail order catalogues to you. Personal information may also be supplied to third parties to allow credit card payment authorisation, marketing and promotions. Where information is disclosed to such third parties we will prohibit the third party from using your personal information except for the specific purpose for which we supply it.

Quality and Security of your Personal Information

Your personal information is protected from misuse and loss and from unauthorised access, modification or disclosure by a range of security measures including computer network security systems, restricted access and building security systems, firewalls, expert computer monitoring and passwords for checking identity before disclosing information. Information submitted via our Web site is submitted via our secure site (secure brazilianbeauty.com.au ) which uses standard technology to ensure your information is kept private. One of the key Components of secure brazilianbeauty.com.au is the use of Secure Sockets Layer (SSL) technology. Information on our Web site is protected by encryption and firewall technology. Only authorised employees are permitted to access your personal information. All employees must comply with our Privacy Policy and those who violate it may be subject to disciplinary action. We will take reasonable steps to implement and maintain security precautions and endeavour to prevent unauthorised access to, disclosure or use of submitted information. However, as no data transmission over the Internet is 100% secure Believe in Beautiful is unable to guarantee that unauthorised access to submitted information will not occur, either during transmission of that information or after we receive that information. Believe in Beautiful takes reasonable steps to destroy or permanently de-identify any personal information it no longer requires. Your e-mail address/username and password enable Believe in Beautiful to verify you are a registered customer and to help us to ensure your personal information is kept secure. You are responsible for maintaining the secrecy of your e-mail address/username and password. We do not disclose your password details via email or telephone other than in limited circumstances in which case you will first be required to provide us with information so that we may verify you identity. If you cannot remember your password you will be required to match a certain level of information that Believe in Beautiful holds in respect of you so that we may verify your identity and allow you to set a new password. You should sign out or close your browser once you have completed your online shopping within our Web site to ensure others cannot access your personal information.

Links to other Sites

The Believe in Beautiful Web site may contain links to Web sites of other companies and organisations. Believe in Beautiful is not responsible for the privacy practices or content of such Web sites.

Changes to Privacy Policy

Believe in Beautiful’s information practices and Privacy Policy will be monitored and, if necessary, revised from time to time. Believe in Beautiful will notify you of any amendments to its Privacy Policy by posting an updated version on its Web site https://brazilianbeauty.com.au.

Complaint Process

Believe in Beautiful is committed to dealing quickly and confidentially with any complaint you make about your privacy in relation to the way Believe in Beautiful collects, uses, discloses, handles or holds your personal information. If you are concerned that this Privacy Policy may have been breached or that your privacy may have been compromised please write to us at: Believe in Beautiful Aust Pty Ltd 10, Albion Road, Albion, QLD 4010. Thank you for shopping at Believe in Beautiful.