BELIEVE IN BEAUTIFUL MEMBERSHIP T&Cs

• Member refers to the holder of any active ongoing package offered by Believe in Beautiful Membership Club.
• You or your is a reference to the member whose name the Believe in Beautiful Membership package is held in.
• Membership refers to the commitment of an individual to pay for a selection of services offered by the Believe in Beautiful Membership Club within an agreed duration of time.
• Appointments and bookings are an agreed time and date between both the membership holder and Believe in Beautiful Membership Club at which the requested service will be delivered.
• LED is a 30 or 60 minute facial treatment.
• Microdermabrasion Facial is a 30 or 60 minute facial treatment.
• Professional Peel is a 30 or 60 minute facial treatment.
• Brazilian Wax is the Believe in Beautiful signature Brazilian Wax.
• Products are any retail items in the clinic including ASI – Australian Skin Institute Skincare
• Your Beauty Club Membership term commences on the billing date chosen when you purchase your membership and continues strictly for the number of months that you have purchased your membership.
• You cannot transfer your membership to any other person or allow any other person to use part of your membership at any time.
• While we will make every reasonable effort to accommodate your desired booking time we cannot and do not guarantee that a particular booking time will be available unless it is booked in advance.
• If you cancel your appointment without giving us 24 hours notice we will charge you a fee of 100% of that service credit
• If you ‘no show’ or do not attend your appointment time that you have booked without prior notice you will be debited 100% of that service credit.
• Monthly payments are debited directly from the chosen payment method from the billing date chosen at the time of signup.
• All payments will be debited via your method of payment monthly in advance.
• Monthly means 4 weeks.
• It is your responsibility to ensure that there are sufficient clear funds available in your account or credit on your credit card to allow monthly debit payments to be made.
• Please note that extra services will require an extra fee.
• Membership credits do not rollover.
• Membership benefits do not continue after membership has expired.
• Pre-paid and secure gift cards are strictly not accepted as a payment method for memberships.
• The Glow-getter Contactless LED Memberships credit a maximum of 12, 20-minute treatments per month.

Upgrade & Downgrade Policy

• You may upgrade your membership type to a higher monthly fee membership or a longer term duration membership, if available.
• Believe in Beautiful does not offer membership downgrades.

Cancellation & Freeze Policy

• You can cancel on notice of 30 days if you relocate more than 15 km away from any clinic and give proof of the relocation.
• You can cancel for your convenience when you pay a Cancellation Fee which is 50% of the balance due for the remaining term.
• Believe in Beautiful has the authorization to debit cancellation fees from your chosen method of payment.
• You cannot hold or freeze your membership for any reason.